(b)(4).Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Concomitant medical products: unk,unknown acetabular liner, unk, unk, unknown cup, unk, unk, unknown stem, unk.
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This follow-up report is being submitted to relay additional information.No devices or photos were received; therefore the condition of the devices is unknown.The part and lot numbers of the products are unknown; therefore the device history records, complaint history could not be reviewed.Based on the information provided, size 32 mm o.D head was used with size 36 mm i.D liner.These are sizes that are incompatible.Surgical notes were not provided.A definitive root cause as to the incompatibility of the devices cannot be determined with the information provided.No corrective actions, preventive actions, or field actions resulted after investigation of this event.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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