| Model Number |
MMT-751RNAL |
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/21/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This mdr related to the (b)(4) manufacturing site has been assigned a medwatch number from the medtronic minimed (b)(4) site, per variance 5.Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call the insulin pump alarmed motor error and a motor position encoder error.The customer¿s blood glucose level was 116 mg/dl at the time of the incident.The customer stated that the insulin pump alarmed motor error while asleep.The customer stated that the drive support cap was normal and that the insulin pump was not exposed to high magnetic fields.Customer also reported to have received a motor position encoder error alarm.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Additional Manufacturer Narrative
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Findings: motor error alarm during rewind due to motor encoder signal out of phase.Unable to perform self test, off no power test, unexpected alarm error test, occlusion test, prime test, excessive no delivery test, displacement test due to motor error alarm.Pump passed idle current test and run current test.Unable to verify e70 alarm due to motor error alarm.Pump had minor scratched display window and cracked reservoir tube lip.
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Search Alerts/Recalls
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