Model Number MMT-551NAS |
Device Problems
Component Falling (1105); Improper or Incorrect Procedure or Method (2017); Material Protrusion/Extrusion (2979)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/17/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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Customer reported via phone call that the device was dropped and drive support cap was sticking out.Customer's blood glucose was unknown.Customer was advised to discontinue use of the device and revert to a back-up plan per health care professionals¿ instructions.Customer was advised that the insulin pump will be replaced.Customer agreed to return the device for analysis.
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Manufacturer Narrative
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Findings: unit had minor scratched lcd window, cracked battery tube threads, cracked reservoir tube lip, reservoir tube cracked and stripped battery cap coin slot (p).Drive support disk was inspected and no anomaly was noted.A complete analysis and testing of the insulin pump showed that it was functioning properly and passed all functional testing.After testing it was concluded that the device operated within specifications.
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Search Alerts/Recalls
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