| Model Number |
MMT-551PNAP |
| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
07/20/2017
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had a keypad anomaly.The esc button was not responsive.Customer's blood glucose level was 406 mg/dl.Customer was advised to discontinue use of the device and revert to a backup plan.The customer was advised that the device would be replaced and agreed to return the product for analysis.
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Additional Manufacturer Narrative
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Findings: no button error alarm.Unit received with no button response due to keypad connector unlocked.Unable to perform functional test due to keypad anomaly.Unit had minor scratched lcd window, cracked battery tube threads, cracked reservoir tube lip, reservoir tube cracked, cracked reservoir tube window.
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Search Alerts/Recalls
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