| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device has been returned and evaluated by product analysis on 08/07/2017 with the following findings: a review of the black box history showed multiple call service 087 alarms.The issue was duplicated during power up.The call service 069 failure was written to the black box as a call service 087 failure.Investigation revealed that a language corruption occurred at a component on the printed circuit board resulting in a call service alarm.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging a call service alarm (call service alarm issue) issue.It was reported that there was a 069 call service alarm.There was no indication that this issue lead to an adverse event.This is being reported because the issue may result in a long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Search Alerts/Recalls
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