Model Number MMT-1715K |
Device Problems
False Alarm (1013); Device Displays Incorrect Message (2591)
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Patient Problems
Bruise/Contusion (1754); Hyperglycemia (1905)
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Event Date 07/16/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event.The device has been returned, but not yet evaluated.Further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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Customer called to report that the insulin pump alarmed power error detected.Customer's blood glucose reading was 320 mg/dl.Customer also reported that the insulin pump did not receive a low battery alert prior to the replace battery now alarm.No significant events leading to the alarms were observed.Advised discontinuation of the insulin pump and revert to back up plan per health care professional.Product is being returned and replaced.
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Manufacturer Narrative
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A complete analysis and testing of the insulin pump showed that it was functioning properly and passed all functional testing.After testing it was concluded that the device operated within specifications.Insulin pump was not received in stuck manufacturing mode.Unit passed displacement test sleep current measurement and active current measurement within specifications.Power management parameters graph confirmed the unloaded voltage (ul vlith) and loaded voltage (loaded vlith) was within specific range.No unexpected power loss alarm noted during testing.Unit was received with cracked retainer, minor scratched display window and scratched case.
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Search Alerts/Recalls
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