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Cook ireland ltd (manufacturer) is submitting this report on behalf of cook medical incorporated (cmi)(importer).Exemption number: e2016031.Information pertaining to section g.1 as follows: importer site contact and address: (b)(4) cook medical incorporated (cmi) 1025 acuff road p.O box 4195 bloomington indiana 47402-4195.Importer site establishment registration number: 3005580113.Pma/510(k) # k101530 / k163468.An image was provided for review of the device prior to return, its shows the red shuttle deployment marker at the back of the handle, past the point of no return with no part of the stent exposed from the sheath.1 x evo-22-27-6-d of lot number c1253376 was returned to cirl for evaluation.Upon evaluation of the returned device, it was noted that no lock wire was returned with the device.There was no stent exposure from the sheath on return.The red shuttle deployment marker was towards the back half of the handle.Upon actuating the handle, deployment or retraction were not possible.The device was dismantled during lab evaluation to show that the flexor had broken at the shuttle cap.The stent was manually deployed and noted to be fine.The customer complaint was confirmed as the flexor was broken at the shuttle cap.As usage conditions cannot be replicated within the laboratory setting, a definitive root cause cannot be conclusively determined.Prior to distribution all evo-22-27-6-d devices are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.A review of the manufacturing records for this evo-22-27-6-d device of lot c1253376 revealed no discrepancies that could have contributed to this complaint issue.From the information provided, there have been no adverse effects to the patient as a result of this occurrence.Complaints of this nature will continue to be monitored for potential emerging trends.
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