| Model Number |
MMT-523NAL |
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/01/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call the insulin pump alarmed button error.The customer¿s blood glucose was unknown at the time of incident.Customer stated that the insulin pump alarmed button error after it has been exposed to pool water.No significant event leading to button error or keypad anomaly were observed.Button error troubleshooting was performed and unable to confirm if the time is advancing.Customer also reported that a constant tone is occurring in the insulin pump.The customer was advised to discontinue use of pump and revert to back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Search Alerts/Recalls
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