| Medical Device Problem Code |
Failure to Read Input Signal (1581)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging a button/keypad (tactile changes/unresponsive) issue.It was reported that the ok/enter button was under-responsive.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.
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Additional Manufacturer Narrative
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Follow-up #1: date of submission 11/01/2017 device evaluation: the device has been returned and evaluated by product analysis on 10/16/2017 with the following findings:
during investigation, the keypad cover was undamaged and all keypad buttons were responsive.The keypad cover was opened to find no contaminants under the button contacts.The pump was opened to find no intermittent conditions to the keypad flex connector.The unresponsive keypad was unable to be duplicated.Unrelated to the original complaint, the battery compartment was cracked from the threads to the case seal left of the grip pad.
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Search Alerts/Recalls
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