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Cook ireland ltd (manufacturer) is submitting this report on behalf of cook medical incorporated (cmi)(importer).Exemption number: e2016031.Information pertaining to section g.1 as follows: importer site contact and address: (b)(4) cook medical incorporated (cmi) 1025 acuff road p.O box 4195 bloomington indiana 47402-4195 importer site establishment registration number: 3005580113 pma/510(k)#: p100022/s014 the zisv6-35-125-6-60-ptx device of lot number c1283607 involved in this complaint was not available for evaluation.With the information provided, a document based investigation was conducted.From customer testimony, it is known that the complaint device was advanced over an amplatz extra stiff, 0.035¿ diameter wire guide.The device was flushed as per the ifu.The physician attempted to remove the device right after deployment.The wire guide was new, and was wiped before use.The patient anatomy was not calcified or tortuous.There is no evidence to suggest this event did not occur.Therefore, the customer complaint is confirmed based on customer testimony.Possible causes for this occurrence could include congealed blood in the delivery system, which could bind the wire guide inside the delivery system.However, as the device was not returned for evaluation, a definitive root cause for this occurrence cannot be determined.As per the product instruction for use: ¿following stent deployment, if resistance in met during the withdrawal of the delivery system, carefully remove the delivery system and wire guide as a unit¿.Prior to distribution all zilver ptx devices are subject to visual inspection and functional checks to ensure device integrity.A review of the relevant manufacturing records revealed no discrepancies that could have contributed to this complaint.Upon review of complaints, this failure mode has not occurred previously with this lot number.Based on the information available to date, there is no evidence to suggest that there are any manufacturing issues associated with lot number c1283607.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Quality engineering will continue to monitor complaints of this nature for potential emerging trends.
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This report forms part of a retrospective review of open complaints for a new malfunction precedence established for this device family.The customer was using 6 fr balkan sheath with extra stiff amplatz wire with a 6 fr zilver ptx.When they put the ptx over the wire, it was quite stiff.Once they deployed the stent and tried to get it off the wire, it was stuck/jammed on the wire.They had to take everything out.They were able to successfully complete the procedure with other devices.
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