If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.The device was received and visually inspected.Visual inspection revealed that one of the silicone dams, the dam with a hole located on the top, was missing.The missing dam was not returned for evaluation.The compliant can be confirmed.This is an indication of excess force being applied to pass instruments through the cannula.No information on what instruments were passed through the cannula was available.This failure can be attributed to user technique.A dhr review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident and therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.A review into the depuy synthes mitek complaints system revealed no other complaint for this lots of devices that were released to distribution.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).
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