The returned product was tested per ameda engineering protocol to determine whether the allegation of leaking fluid could be confirmed.The returned product was assessed for indications of malfunction or thermal event.The returned product was assessed for functionality and did not meet functional specifications.Dark grey substance, e.G battery acid, was observed inside the battery compartment and pump.Internally, no signs of foreign substance, burning, melting or charring were observed.The returned batteries were observably damaged.The battery fluid crust was observed on returned batteries.Additional testing confirmed that batteries may leak when the upper middle battery is placed incorrectly, with the positive and negative end reversed.
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Customer contacted ameda, inc.On (b)(6) 2017 to report hearing strange sizzling sounds from inside the purely yours ultra pump base while pumping on (b)(6) 2017.She was using batteries to power on her breast pump at the time.She stopped pumping, opened the door to the battery compartment and noted nothing unusual so resumed pumping.After pumping was completed, she looked inside compartment again and noted leaking black fluid coming from the batteries.Customer denies coming in contact with the leaking battery fluid therefore no injury occurred.
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