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Troubleshooting was performed with the customer, including disassembling, inspecting, cleaning and reassembling components/accessories and verifying breast shield fit.After troubleshooting, the customer indicated that the suction had not improved.A replacement breast pump was sent to the customer and the original pump was requested for return.On 08/09/2017, a follow up was done with the customer and she stated that she was diagnosed with mastitis and treated with an antibiotic.She also stated that her mastitis has since resolved and her replacement pump was working fine.Based on the results of ca11-001, it cannot be definitively concluded that the pump caused or contributed to the customer¿s mastitis.Mastitis is usually a benign, self-limiting infection with few consequences for the suckling infant.The risk of mastitis is higher among women who have breastfed previously, especially those with a history or mastitis." riordan and wambach, 4th ed.P.294: breastfeeding and human lactation.Mastitis requires prompt medical attention for the mother for pain relief and prescription antibiotics to avoid progression to overwhelming sepsis.
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