Date of event: unknown.The date received by manufacturer has been used for this field.Investigation: a dhr review was performed on the following lot number: 7026719 ¿ the lot number was built on afa line 6, from january 25, 2017 thru january 30, 2017.Per review of the dhr it was concluded that all required challenges samples and testing was performed per specifications s-au33, s-au34, s-au35 and s-au36, in accordance with the in-process sampling plans.Per review it was noted that there were no reject activity findings throughout the build of this lot that would impact upon the quality of the product.Investigation samples(s) were not received for evaluation and testing.Conclusions: the defect of needle retraction failure, as stated in the subject of the pir could not be identified or confirmed and cause could not be determined, as the unit described in the product incident report was not returned for evaluation and testing.Without a unit for evaluation; there was no physical evidence to confirm or to support manufacturing process related issues for the defect stated in the pir.Unable to reproduce the customer¿s experience because units were not returned for evaluation and testing.Root cause: without a sample for evaluation and testing, there was no physical evidence to confirm or support manufacturing process related issues for the reported defect.(b)(4).
|