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Investigation - evaluation: a review of the complaint history, device history record, instructions for use (ifu), manufacturing instructions, quality control, and visual inspection of the returned device was conducted during the investigation.One used roadrunner uniglide hydrophilic wire guide was received in the spiral holder.Visual inspection showed 3 mm of core wire was protruding through the polymer jacket at the distal end.No other abnormalities were identified.A document-based investigation was performed.There is no evidence to suggest the finished product was not made to specifications.Review of the device history record of the finished product shows no nonconforming events that would contribute to this failure mode.There were no other reported complaints for this lot number.There is no evidence the product was damaged upon opening.Roadrunner uniglide hydrophilic wire guides are inspected 100% by qc.It is possible that the patient¿s anatomy and or condition could have contributed to this device complaint.(wire would not advance easily due to calcification of artery.) based on the information provided, examination of the returned product, and the results of our investigation; a definitive root cause could not be determined.Per the quality engineering risk assessment, no further action is required.Appropriate personnel have been notified and monitoring will continue to be performed for similar complaints.
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