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Investigation evaluation: our laboratory evaluation of the product said to be involved confirmed the report.The loading catheter, two-way handle, trigger cord attached to the barrel with three (3) bands (one (1) amber and two (2) black), one (1) deployed black band and irrigation adapter were returned.There was one (1) deployed black band in the plastic tray.A visual examination of the trigger cord was performed, and all eight (8) deployment beads were present.The beads were examined using magnification and found to be correctly filled and had no evidence of excess flash.The three (3) bands loaded on the barrel were examined and the placement of bands was correct.The length of the trigger cord was measured within tolerance.The trigger cord was intact and not broken.A functional test of the two-way handle was performed and it functioned as intended.A product-specific discrepancy that could have caused or contributed to this observation was not observed during our laboratory analysis.The lot number associated with this complaint was researched to determine the manufacturing date of the actual bands.We can conclude from these dates that the bands were within the acceptable age date range.The subassembly history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: a definitive cause for this observation could not be determined.Deployment of the band in the packaging was confirmed and could have occurred in transit.Prior to distribution, all 4 shooter saeed multi-band ligators are subjected to a visual inspection to ensure device integrity.A review of the device history record confirmed that the lot said to be involved met all manufacturing requirements prior to shipment.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.Investigation evaluation: our laboratory evaluation of the product said to be involved confirmed the report.The loading catheter, two-way handle, trigger cord attached to the barrel with three (3) bands (one (1)amber and two (2) black), one (1) deployed black band and irrigation adapter were returned.There was one (1) deployed black band in the plastic tray.A visual examination of the trigger cord was performed, and all eight (8) deployment beads were present.The beads were examined using magnification and found to be correctly filled and had no evidence of excess flash.The three (3) bands loaded on the barrel were examined and the placement of bands was correct.The length of the trigger cord was measured within tolerance.The trigger cord was intact and not broken.A functional test of the two-way handle was performed and it functioned as intended.A product-specific discrepancy that could have caused or contributed to this observation was not observed during our laboratory analysis.The lot number associated with this complaint was researched to determine the manufacturing date of the actual bands.We can conclude from these dates that the bands were within the acceptable age date range.The subassembly history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: a definitive cause for this observation could not be determined.Deployment of the band in the packaging was confirmed and could have occurred in transit.Prior to distribution, all 4 shooter saeed multi-band ligators are subjected to a visual inspection to ensure device integrity.A review of the device history record confirmed that the lot said to be involved met all manufacturing requirements prior to shipment.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.
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