| Model Number |
2501-7 |
| Medical Device Problem Code |
Device Stops Intermittently (1599)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/09/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional manufacturing narrative: the product has been returned to masimo for evaluation.When the investigation is complete a follow up report will be submitted., additional manufacturing narrative (if other): initial reporter zip code exceeded maximum allowable digits, zip code is as follows: k1h 1e2.
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Event or Problem Description
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The customer reported sensor intermittently would display values then suddenly no values, no error message.No consequences or impact to patient was reported.
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Additional Manufacturer Narrative
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The returned sensor was evaluated.The product failed the visual inspection due to a loose bend relief at the sensor end.As a result kevlar and wire jackets were exposed.The sensor passed continuity testing, no open or short connections were detected.When the sensor was connected to a masimo monitoring device, the device was able to generate an error message.The sensor was found to be functioning as designed and the customer complaint was not duplicated.(b)(6).
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Search Alerts/Recalls
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