Model Number S7 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/10/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Patient information was unavailable from the site.No parts were replaced.No parts have been received by manufacturer for evaluation.Part not returned for evaluation.
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Event Description
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A medtronic representative reported that during a spinal fusion procedure, both monitors of the navigation system went black and displayed a no signal on the screen.Representative tried moving the mouse but had no change.Hard shutdown of the system was performed and when the system was powered back up the issue was resolved and the system was functioning normally.The procedure was completed with the use of navigation.There was no delay to the procedure as the issue occurred prior to start of procedure.No impact on patient outcome.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.The representative was unable to replicate the reported issue.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The logs for the navigation system were reviewed by medtronic personnel.However, the logs provided no additional insight into the probable cause of the anomaly.
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Manufacturer Narrative
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The software investigation found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.
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Search Alerts/Recalls
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