| Model Number |
SDM-SYS-6000-3D |
| Medical Device Problem Code |
Device Displays Incorrect Message (2591)
|
| Health Effect - Clinical Code |
Radiation Exposure, Unintended (3164)
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| Date of Event |
08/08/2017
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported by the customer "can't clear the gen 25:11 error and after reboot, saw gen 25:8 error too" which resulted in the need for an additional exposure to complete the exam.A field service engineer (fse) was dispatched which confirmed x-ray tube large filament is open.The fse replaced x-ray tube and performed all necessary calibrations.System passed all tests and meets all manufacturer's specifications.
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Search Alerts/Recalls
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