| Model Number |
25212 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/14/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Multiple attempts for product return and requests for additional information were made.The product has not been returned to masimo to allow an analysis to be performed.If new information is obtained or the product is returned, a follow up report will be submitted.
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Event or Problem Description
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The customer reported: "reading 17-18 for hemoglobin on healthy individuals.This is intermittent and not happening every time it is in use." no consequences or impact to patient were reported.
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Additional Manufacturer Narrative
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The returned device was evaluated.During evaluation the device passed all visual and functional testing.The unit was found to visually and audibly alarm during alarm conditions.The unit was determined to be functioning as designed.
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Search Alerts/Recalls
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