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The customer reported via phone call on that the insulin pump alarmed off no power.The customer¿s blood glucose level was 426 mg/dl at the time of the incident.No symptoms noted for the hyperglycemia, but the customer treat it with the insulin pump.The customer noted that while he was self-delivering a bolus, the device kept telling him to change the battery.Customer did receive a low battery alarm, and was able to fix it with a new battery.The customer reported that the insulin pump would not turn on.The customer was advised to monitor the device, and that a replacement battery cap will be sent out as a precaution.The insulin pump will not be returned for analysis.
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