On 9/5/2017, i received 1 sample from bd (b)(4), which will be sent to canaan for investigation on 9/8/2017.Dhr review for batch 7060629 (p/n309658): manufacturing dates: 03/22/2017 - 03/23/2017.All visual inspections were performed as per requirement with no quality notifications related to the complaint defect.Batch 7060629 was inspected and accepted based on meeting our inspection control plan and subsequently approved for shipment.Sample evaluation: one opened 3ml packaged syringe was received by bd canaan and confirmed to be from batch #7060629 (p/n 309658).The sample was visually evaluated.The syringe plunger rod is missing the thumb rest.It appears the thumb rest broke off the plunger rod.Based on the sample evaluation: confirmed: bd canaan was able to confirm the customer's indicated failure.Complaints received for this product and condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business regularly reviews the collected data for identification of emerging trends.Based on the severity assigned to this complaint and the results of the complaint lot history check, capa is not required at this time.
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