| Model Number |
MSERIES BI-PHASIC |
| Medical Device Problem Code |
Difficult To Position (1467)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event or Problem Description
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Complainant alleged that during a routine shift check by a clinician, they were not able to seat the battery into the device for power up.Complainant indicated that there was no patient involvement in the reported malfunction.
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Additional Manufacturer Narrative
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The device was not returned to zoll medical corporation.Instead, the housing was returned.Evaluation of the housing found damage (melted) consistent with an overheated battery; however, the battery was not returned for evaluation.The customer received a replacement housing and battery to resolve the malfunction.Analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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