| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging that the display screen was blank.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in the inability to use the product which may lead to long term cessation of delivery.
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Additional Manufacturer Narrative
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Date of submission 11/07/2017 the device has been returned and evaluated by product analysis on 10/20/2017 with the following findings: a review of the black box showed multiple call service 052/054 alarms.The pump was powered on to a fully functioning display.The pump was opened to find no defects.Unrelated to the original complaint, the battery compartment was cracked from the case seal to the grip pad.
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Search Alerts/Recalls
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