| Model Number |
X SERIES |
| Medical Device Problem Code |
Device Operational Issue (2914)
|
| Health Effect - Clinical Code |
No Patient Involvement (2645)
|
| Date of Event |
07/20/2017
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has not received the device for evaluation and this complaint is still under investigation.
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Event or Problem Description
|
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Complainant alleged that while attempting to treat a patient (age & gender unknown), the device prompted a "do not use" message.Complainant indicated that the clinician obtained another device to continue treating the patient.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.
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Additional Manufacturer Narrative
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The device was returned to zoll medical corporation and the customer's report was not replicated or confirmed.The device was put through extensive testing without duplicating the report.The device was recertified and returned to the customer.The battery used at the time of the event was not returned to zoll medical corporation for evaluation.The activity log was cleared by the customer and could add no value to the investigation.No trend is associated with reports of this type.
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Search Alerts/Recalls
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