| Model Number |
MMT-523NAB |
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/11/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump delivered an unexpected restart alarm.The customer¿s blood glucose level was 138 mg/dl at the time of the incident.Customer stated they received the alarm multiple times after changing the battery.Troubleshooting was performed and it was determined the insulin pump needs to be replaced.The customer was advised a replacement insulin pump will be sent out and to use a backup plan per healthcare professional's recommendation.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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A complete analysis and testing of the insulin pump showed that it was functioning properly and passed all functional testing.After testing it was concluded that the device operated within specifications.Insulin pump passed the displacement test and unexpected restart alarm test.No unexpected restart alarm anomalies noted.
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Search Alerts/Recalls
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