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The date reported (b)(4)2015, can not be confirmed.Manufacturer narrative: the reason for this revision surgery was the patient had hip pain and possible infection.The actual length of in-vivo length patient service for this product is unknown since the original surgery date was not provided could not be established.There is no information in this complaint about any patient injuries, activities, or accidents that may have contributed to the need for this revision surgery.There are no reported pre-existing patient health conditions.The healthcare professional indicated there was no delay in surgery and another suitable device was available for use.The revision surgery was completed as intended.The device was disposed of at the hospital and not made available to djo surgical for examination.Attempts were made to verify that the parts reported on the complaint were the parts removed; however, the parts could not be verified with the given information.Without the ability to verify the parts listed, this investigation is limited in scope.If additional information can be provided at a later time, this investigation shall be re-evaluated.This event is deemed to be non-product related.The root cause of this complaint was a revision surgery for a pain in hip and wash out for a possible infection.No information was submitted with the complaint regarding pre-existing conditions of the patient or any activities the patient was involved in that may have contributed to the infection or inhibited the patient's immune system.There are multiple factors that may contribute to an infection that are outside of the control of djo surgical.With the limited information provided about the patient and the devices removed during the revision surgery, it is impossible to determine the source of the infection.Containment based on the information submitted with this complaint it is not possible as the agent was unable to supply the original delivery ticket therefore the parts listed on the complaint could not be verified.
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