Model Number MMT-751NAS |
Device Problems
Inaccurate Delivery (2339); Device Displays Incorrect Message (2591)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/17/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event Description
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The customer reported via phone call the insulin pump alarmed motor error.The customer¿s blood glucose level was unknown at the time of the incident.The customer stated that the insulin pump alarmed motor error during basal delivery.The customer stated that the drive support cap was normal and that the insulin pump was not exposed to high magnetic fields.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump is being replaced and is expected to return for analysis.
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Manufacturer Narrative
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The insulin pump passed basic occlusion and prime tests.However, the device was received with stuck in motor error alarm loop during bolus delivery.The motor was tested outside of the device and passed.The motor may have had an intermittent failure that was not detected during our testing.We were unable to confirm encoder signal out alarm due to erased history file.The device was received with minor scratched display window and cracked reservoir tube lip.
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Search Alerts/Recalls
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