| Model Number |
MMT-722RNAL |
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/21/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was unknown at the time of the incident.Customer reported that his battery was low, and then he changed the battery, and when the insulin ran out, he changed the infusion set, and as he was filling tubing he got gets compromised force sensor system.The customer stated that the drive support cap was flush.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Motor error alarm during the basic occlusion test due to faulty force sensor resistor.Unable to confirm compromised force sensor system alarm due to motor error alarm.Pump passed displacement test, self test, off no power test and all operating currents tested within the specification range.Pump was monitored and tested with no low battery alert noted.Pump received with corroded battery tube, broken belt clip slot, cracked reservoir tube lip, cracked case near display window corners, cracked on display window and minor scratches on display window noted.
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Search Alerts/Recalls
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