| Medical Device Problem Codes |
Device Displays Incorrect Message (2591); Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has been returned to animas.Evaluation has not yet been completed.When evaluation is complete a supplemental report will be filed.No conclusion can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging a call service alarm (cs 064) issue.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may result in a long term cessation of insulin delivery if the user is unable to resolve the alarm.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 13-nov-2017 with the following findings: a review of the pump¿s black box and alarm history showed call service 064-0008 (motor error) alarms.During investigation, the call service alarm was consistently replicated during the rewind, load, and prime steps and 24-hour endurance test.The pump cover was opened and moisture corrosion was observed in the motor drive circuit and throughout the internal components.
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Search Alerts/Recalls
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