| Model Number |
MMT-751PNAB |
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/28/2017
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed motor error and motor position encoder error.Customer's blood glucose level was not reported.Customer was advised to discontinue use of the device and revert to a backup plan.The customer was advised that the device would be replaced and agreed to return the product for analysis.
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Additional Manufacturer Narrative
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The insulin pump alarmed motor error during the rewind due to motor leaking oil and contaminating the motor home switch.Motor position encoder error alarms found at the alarm history file.Analysis was unable to perform basic occlusion test, occlusion test, prime test, excessive no delivery test and displacement test due to motor error alarms.The insulin pump was received with cracked case at the display window corners and display window and minor scratched display window and case.
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Search Alerts/Recalls
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