(b)(4).A visual analysis of the returned device revealed that the coil is tangled at the distal end.The device opened completely but only closed up to where the coil was tangled.There is a slight bend in the device near the distal marker bands.The blue green shrink is pulled away from the distal stop.Moreover, the coil was untangled by hand and the device opened and closed freely.Review and analysis of all available information indicates that the complaint was caused by handling damage of the device or portion of the device without direct patient contact either during unpacking, preparation, or shipping; at the end of the procedure; or when packaging for return.Therefore, the most probable root cause is "handling damage".The device history record (dhr) review found the device met all manufacturing specifications.A search of the complaint database revealed that no similar complaints exist for the specified lot.
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It was reported to boston scientific corporation that a stone cone nitinol urological retrieval coil was used during a transurethral ureterolithotripsy (tul) procedure performed on (b)(6) 2017.According to the complainant, during the preparation, device was tested by opening and closing and the coil was noted to be entangled.There were no patient complications reported as a result of this event.The patient's condition at the conclusion of the procedure was reported to be "good".Note: this event has been deemed a reportable event based on the investigation results; coil coating peeled/shared/frayed.
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