The investigation determined that higher and lower than expected vitros na+ quality control results were obtained when processing non-vitros biorad lot 31830 controls and vitros performance verifier control lot l5005 on two vitros 5600 integrated systems.The investigation determined the assignable cause to be user error due to a combination of not calibrating na+ slides for an electrolyte reference fluid (erf) lot change and improper calibrator kit fluid preparation.The lower than expected biorad level 2 na+ result was obtained using a new vitros erf lot which was not the erf lot used during the initial na+ calibration event.In the ¿when to calibrate¿ section of the vitros na+ instructions for use (ifu) the customer is instructed to calibrate na+ whenever the vitros electrolyte reference fluid lot number changes.In response to the low biorad quality control results, the customer recalibrated vitros na+ multiple times using 2 different calibrator kit lots (lots 257 and 226) and obtained higher than expected quality control results on biorad and vitros performance verifier controls.It was concluded that the calibrator fluids were not prepared correctly which subsequently caused a suboptimal na+ calibration and the higher than expected biorad qc results.Acceptable vitros na+ quality control results were obtained after a recalibration event was performed using properly handled calibrator fluids and the new erf lot.The investigation found no indication the vitros 5600 chemistry system or vitros na+ slide lot contributed to the event.
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