The reported event of alleged nail bending was confirmed, since x-rays and returned product were in accordance to the allegation.The raw material certificate and the results of translated hardness tests confirmed the required mechanical properties.Dimensional examination revealed no deviations in the relevant undamaged area.The affected item was documented as faultless prior to distribution.During investigation no material, design or manufacturing related issues were found.The received nail was found to have a significant bend located in the approx.The middle.The original geometry in the medio-lateral direction is straight.The received nail had a bend of approx.10°.As there was no bone-to-bone contact ¿ presenting a gap ¿ in this area nearly all forces and bending moments at the fracture site were transferred in lateral direction.Due to the gap the nail had to withstand significant bending loads.The nail is made of stainless steel which has more ductile characteristics / composition.That means that in case high unusual forces are applied to the material, a nail will always get bent before it breaks due to over-bending.In this case the nail had not exceeded the maximum of its tensile strength but applied forces had caused the nail to get plastically deformed.However, the nail design, material and strength were successfully tested and specified during development; the nails are qualified for their specified application under normal conditions.The ifu defines overload as potential adverse effects.The ifu also points out that the surgeon has to warn the patient for potential overload.Review of complaint history, capa databases and risk analysis did not identify any conspicuity.The review of the risk assessment for the failure mode indicated the issue was addressed adequately.There are no actions in place related to the reported event for the subject product.No non-conformity was identified.Based on the information given above the cause of the case is attributed to a patient related issue.With available information a deficiency of the devices could not be verified.
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