| Medical Device Problem Code |
Inaccurate Delivery (2339)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device has not been returned to animas.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas alleging a history/settings (inaccurate delivery) issue.It was reported that there was an alleged inaccurate delivery issue with the pump and that the patient experienced hypoglycemia (low blood glucose).There was no report of a bg reading exceeding 500 mg/dl.No symptoms of hyperglycemia were reported.The alleged bg excursion does not meet animas criteria for a serious injury and is therefore not reportable as an adverse event.Customer support has made several attempts to contact the reporter in follow up, however, the reporter did not respond.No further information was available; if further information is provided a follow up report shall be made.There was no allegation of an adverse event with this complaint.This complaint is being reported because an issue with the pump not performing as intended with regards to the history or the settings may result in over or under delivery.
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Additional Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 12-jul-2018 with the following findings: a review of the black box showed the data from the date of the complaint had been overwritten due to continuous use.The available daily insulin delivery totals correctly reflected the user's programmed basal rates.The pump passed delivery accuracy testing and was found to be delivering accurately and within the required range.Unrelated to the original complaint, the battery compartment was cracked above the bumper pad.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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