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A review of the device history records did not reveal any irregularities or issues with syringe.Cytophil received the complaint device for evaluation.The device was evaluated "as received" under 50x magnification.It was then carefully rinsed and viewed again under 50x magnification.There was no visible defect viewed under magnification.The syringe was then filled with water as a worst case test, a closed stopcock was attached to the luer end, and the syringe was tested under pressure, with no leakage occurring.The device performed according to specification.In an attempt to recreate the reported event, cytophil then backed the stopcock off the luer connection, and was able to reproduce a minor drip/leakage at the hub/luer.This implies an issue with either the needle hub, or that the needle may not have been fully engaged or seated within the luer connection.Cytophil did not receive the needle for evaluation.However, as the user stated, the same needle was used with both the complaint device, and then with the second renu gel device, with no reported issues.With regard to the complainant's observation that there was moisture in the pouch, this is a normal event.The renu gel device is sterilized using steam and pressure, which requires that a small amount of water be injected inside the foil pouch prior to sterilization.The renu gel instructions for use explains that the moisture is an essential part of the sterilization cycle, that the residual moisture is a normal expected occurrence and is not an indication of a defective product.The results of cytophil's complaint investigation are inconclusive.Cytophil was unable to confirm the reported complaint, or to definitively identify a root cause of the reported event.A review of cytophil's complaint history for the past 24 months indicates one similar complaint.The complaint is being closed, and will be tracked.
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The ent surgery center reported that when they opened a renu gel device during a case, the device "seemed to be broken inside the aluminum package.When the nurse opened it onto the field, he noticed the inside of the package was wet and dripping." the physician then attempted to use the device but was unsuccessful in using the device.It was reported that the renu gel leaked out the sides where the syringe attached to the needle.There was a second renu gel device in the procedure room which was used to successfully complete the procedure.
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