Model Number ROSA 2.5.8 |
Device Problem
Misconnection (1399)
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Patient Problem
No Patient Involvement (2645)
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Event Date 09/22/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not been evaluated yet for investigation purpose.Once the evaluation will be performed, a follow-up medwatch report will be submitted.
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Event Description
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It was reported that the robot seems turned on because the controller made some noise but nothing was displayed on the screen.After a call to the field service engineer the surgeon checked the electrical contact of the screen cables and the screen then functioned normally.
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Manufacturer Narrative
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According to results of the investigation, the touch screen support arm was modified to be in three sections instead of two sections.Therefore the screen cable was marginally too short and that when the touch screen was being adjusted or fully extended the cable was losing contact.This is what caused the reported screen failures.
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Search Alerts/Recalls
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