The reason for this revision surgery was loosening of the components and infection.The previous surgery and the revision detailed in this investigation occurred 4.8 years apart.No information was submitted with the complaint regarding pre-existing conditions of the patient or any activities the patient was involved in that may have contributed to the infection or inhibited the patient's immune system.The healthcare professional indicated there was a serious risk to the patient.There was no delay in surgery and another suitable device was available for use.The revision surgery was completed as intended.The device was disposed of at the hospital and not made available to djo surgical for examination.An attempt to zimmer-biomet has been made to obtain the previous invoices needed to confirm the explanted devices and verify the date of the previous surgery.Along with the invoices the device history records and sterility certificates were also requested.As of (b)(4) 2017 the requested records have not been made available.Should zimmer-biomet provide the requested records at a later time, this investigation shall be re-evaluated.Since the acquisition of zimmer-biomet, customer complaint history of the reported device(s) showed no present trends or on-going issues that are in need of review.The root cause of this complaint was a revision surgery due to infection/component loosening.No information was submitted with the complaint regarding pre-existing conditions of the patient or any activities the patient was involved in that may have contributed to the infection or inhibited the patient's immune system.There are multiple factors that may contribute to an infection that are outside of the control of djo surgical.Inventory containment is not required as there are no indications of a product or process issue affecting implant safety or effectiveness.
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