| Medical Device Problem Code |
Image Display Error/Artifact (1304)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas, alleging a display (dim/fading/color spectrum) issue.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may impact the user's ability to read some or all of the information on the screen which may result in over or under delivery.
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Additional Manufacturer Narrative
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Follow-up #1: date of submission 18-dec-2017.Device evaluation: the device has been returned and evaluated by product analysis on 02-dec-2017 with the following findings: during investigation, the pump was powered on and the display was found to be clear, legible, and functioning properly.The original complaint of a dim/fading/color spectrum issue was unable to be duplicated.There was no defect found.
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Search Alerts/Recalls
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