Customer reported via phone call that she received an insulin flow blocked alarm.Customer reported that they observed the insulin collecting at the infusion set quick release.During troubleshooting, customer disconnected at the quick release and performed a fill cannula.Customer noted that the insulin did not exit, but collected at the quick release.Customer then removed the infusion set and observed a kinked infusion set cannula.Customer tried another infusion set and observed that insulin was collecting at the quick release.Customer had a blood glucose of 385 mg/dl at the time of the incident.Product is not expected to be returned.
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