Dexcom was made aware on (b)(4) 2017, that on (b)(6) 2017, the patient experienced an adverse event.The sensor was inserted into the upper buttocks on (b)(6) 2017.It was reported that the patient experienced a hypoglycemic event while the continuous glucose monitor (cgm) was displaying "???".It was indicated that the error reading icon was displayed for 6-7 hours.The patient was dizzy and slow, and the patient's mother gave the patient 25ml of glucojuice.At the time of contact, the patient was doing fine.No additional patient or event information is available.No data was provided for evaluation.The reported event could not be confirmed.A root cause could not be determined.
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