The customer requested a service authorization form for the damaged link assembly and coil cable, however further follow up with the customer found that the unit was repaired by the facility's biomedical department.Therefore, the unit was not returned to merge healthcare for evaluation and testing.Additional inquiry from the customer determined that after the unit was repaired, the issue was resolved.The customer confirmed that the unit works as expected.Per hemo-5303 merge hemo 9.40 user manual p.356 regarding general equipment care: inspect overall physical condition of the system components, peripherals, and interconnecting cables.Perform any corrective actions required.
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Merge hemodynamics monitors, measures, and records physiological data from a human patient undergoing a cardiac catheterization procedure.The system comprises the patient data module and the merge hemodynamics hemo monitor pc.The two units are connected via a serial interface.All vital parameters and evaluations are registered and calculated in the patient data module.This data is then transmitted to the merge hemodynamics hemo monitor pc via the serial interface.All data can be shown and monitored on the merge hemodynamics hemo monitor pc.The customer reported to merge healthcare on october 5, 2017 that during a case while the patient was already sedated and being actively monitored, it was noted that the link assembly and the coil cable were damaged.Another unit was retrieved from a different lab and was exchanged with the damaged unit.The customer contact reported that there was a 10 minute interruption of patient monitoring while the units were being exchanged.No alternative monitoring equipment was used during the exchange.After the units were exchanged, it was reported that the hemo monitor pc was rebooted.The case was then completed successfully.There was no reported adverse event to the patient.However, with merge hemo not capturing physiological data, the device is not performing as intended, therefore has the potential to delay treatment that could cause harm to the patient.(b)(4).
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