Customer called and reported that they received emergency medical assistance due to low blood glucose on (b)(6) with blood glucose of 21 mg/dl at the time of the incident.The customer was at 160 m/dl at the time of the call.The customer was given glucose tablets, manual injections, and glucose to treat.The customer experienced symptoms such as unresponsiveness.The customer is unsure if they were wearing the insulin pump during the incident.Troubleshooting was completed and the customer thinks it may be over delivering.Customer reported a battery out limit alarm.The insulin pump will not be returned for analysis.
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(b)(4).Pump received with the operating currents within spec.And passed the self test, unexpected restart error test, rewind, basic occlusion test, occlusion test, prime test, excessive no delivery test, displacement test, and the dat test at 0.08755 inches.Pump was programmed with multiple boluses and monitored.All boluses delivered properly and were listed in the bolus history screen.Pump then was programmed with multiple basal profiles and monitored.All basal profiles delivered their indicated amounts and were verified in the daily total screen.The units left at pump display matched properly the units left at test reservoir.No delivery anomaly, bolus anomaly, basal anomaly, or battery out limit alarms noted during testing.The belt clip slot was inspected and no damage or anomaly noted.Pump received with cracked minor scratched lcd window and scratched reservoir tube window.A complete analysis and testing of the insulin pump showed that it was functioning properly and passed all functional testing.After testing it was concluded that the device operated within specifications.
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