The pictures in jfrl report show the needle exposed and the injector still active while it is being disengaged.The pictures also shows the grips of the safety sleeve out of place.This is a consequence of having turning the injector while connection.Device history record cannot be reviewed as the lot is unknown.The investigation concluded: bd was able to confirm the customer¿s indicated failure visual inspections for injector parts (cylinder, needle housing, safety sleeve, piston and membrane) are performed by the operator to avoid faulty parts (flashes, unfilled and burned parts, etc).Conclusion: the needle has been exposed.This takes place as the injector is still active while disconnection.The grips are out of place and the piston a little damaged.This is a consequence of having turning the injector while connection.Taking into account the jfrl report and the description of the complaint, it seems that the most possible root cause is a bad handling of the device.
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