Customer reported via phone call that they had high blood glucose values and under delivery of insulin from the pump.Her numbers had been really high 563mg/dl.Customer changed infusion last night and blood glucose value was above 300mg/dl.Customer¿s blood glucose value at time of incident was 400 mg/dl and current blood glucose value was 398 mg/dl.Customer treated for high blood glucose levels with manual injection.Customer also reported champagne sized air bubbles.Insulin pump will not be returned for analysis.
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