| Medical Device Problem Code |
Failure to Read Input Signal (1581)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event or Problem Description
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On (b)(6) 2017, the reporter contacted animas alleging a button/keypad (tactile changes/unresponsive) issue.It was reported that the up arrow, down arrow, and ok/enter buttons were under-responsive.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue has the ability to result in inadvertent or incorrect insulin delivery or the inability to use the pump.
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Additional Manufacturer Narrative
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Device evaluation: the pump has been returned and evaluated by product analysis on 20-nov-2017 with the following findings: during investigation, the keypad was found to be intact; no damage was observed.All of the keypad buttons responded appropriately during testing.The keypad cover was removed and no damage or contamination was found to the button contacts.The pump was opened and no damage was found to keypad connector or keypad flex cable; the keypad connector latch was secure.The complaint of under-responsive keypad buttons was not duplicated with investigation.
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Search Alerts/Recalls
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