Three devices were returned and visually inspected.One device was returned in the original packaging unopened.(b)(4) the second device was returned stuck inside a returned hand piece (b)(4).The clip cartridge was damaged and impossible to remove from the device.Because of the condition of the returned cartridge a thorough product investigation of the cartridge was not possible.The cartridge was lodged into the clip applier, and impossible to remove.Therefore a functional examination of the cartridge was not possible.Visual observation of the exposed part of the clip cartridge, indicate that the cartridge was extremely damaged.The clip applier was returned with damages to the hand piece and bar feeder that looked to be the result of excessive force or stress.The type of force that the hand piece and cartridge experienced have been noted before.These kind of damages that will cause a mechanical jam and or a defective application of the product.This complaint is confirmed.Ref: 1223422-2017-00132, 1223422-2017-00133, 1223422-2017-00134, 1223422-2017-00135.
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