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Investigation ¿ evaluation: a review of the complaint device, device history record, instructions for use (ifu), quality control, and specifications of the device was conducted during the investigation, and no issues were found related to the reported issue.The complaint device was not returned; therefore, no physical examinations could be performed.However, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.A review of the device history record shows no nonconforming events which could contribute to this failure mode.It should be noted there were five other reported complaints for this lot number.The cook tpn single lumen catheter repair set is shipped with instructions for use: (ifu), which clearly state the proper warnings, precautions, and instructions for use with each device.Specifically; ¿care should be taken when using a wire guide through a cook tpn catheter repair set to prevent damage with-in the catheter.Firmly clamp the catheter near its entrance to the skin with rubber-shod forceps.The stylet acts as a guide for insertion of the metal cannula.After insertion of the metal cannula into the lumen of the existing catheter, the stylet should be removed¿.Based on the information provided, no product returned and the results of our investigation, a definitive root cause could not be determined.The quality engineering risk assessment for this failure mode was reviewed and it was determined that no additional risk mitigating activity is required at this time.The appropriate personnel will be notified and we will continue to monitor for similar complaints.
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