Rapid lab chemistry analyzers (x2) used for testing blood gases, lactate, and ionized calcium went down and were not available for use.Extensive troubleshooting efforts were performed without success.Lab team used a different platform in order to perform testing.Service called and service report indicates that there were multiple fluidic and electrode errors.Customer replaced measurement and wash cartridge.Replaced co-ox sample tubing, pump tubing and sample chamber.Flushed all fluidic pathways.Replaced broken aqc frame and cartridge.Found hinge pins on all three cartridge latches had worked loose and only attached on one side preventing measurement and wash cartridges from locking securely in place on the hydraulic wall.The hinge pins were reseated.The unit calibrated without error and all qc recovered within expected ranges.System was back to operational status.
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