A biomedical engineer (biomed) at a user facility reported that the fresenius 2008k hemodialysis (hd) machine had burned boards: power logic board, mother board, function board, and actuator/test board.The machine had been removed from service due to having an ¿actuator board no echo¿ alarm on power-up.The biomed stated that after the power logic board and actuator/test board were replaced, the machine continued to have the alarm on power-up.The biomed had another user facility technician assist in troubleshooting and while replacing the actuator/text board, the technician inadvertently reverse the wiring during assembly, causing burn damage to all of the boards.There was also smoke observed to have come from the machine.A patient was not connected to the machine at the time of the incident and there was no harm to any patients or individuals as a result of this malfunction.The burnt boards were replaced which resolved the issue.The unit was returned to service at the user facility without a recurrence of the event as reported.No parts are available to be returned to the manufacturer for evaluation.
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Plant investigation: no parts were returned to the manufacturer for physical evaluation.Additionally, no on-site evaluation of the unit was performed by a fresenius regional equipment specialist (res).The reported burned boards were replaced by the facility¿s biomedical technician (biomed) which resolved the issue.Following parts replacement, the system was confirmed to be operating properly.The unit has been returned to service at the user facility without a recurrence of the event as reported.A records review was performed on the reported serial number.An investigation of the device manufacturing records was conducted by the manufacturer.There were no non-conformances or any associated rework during the manufacturing process which could be related to the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The investigation into the cause of the reported problem was not able to be confirmed.A definitive conclusion regarding the complaint incident cannot be reached without a physical examination of the complaint device.
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